At Real Wize Global Media, your privacy is not an afterthought — it is a priority. This policy explains clearly and transparently how we collect, use, and protect your information when you visit our website, shop our merch, join our community, or engage with our content and services.
Please take a moment to read through it. If you have any questions, we are always reachable at info@realwizeglobal.com.
1. Information We Collect
Information You Provide Directly
When you interact with us — whether through a purchase, a sign-up, or reaching out for support — you may share:
- Full name
- Email address
- Phone number (if voluntarily provided)
- Billing and shipping details (for product orders)
- Social media handles (if shared with us)
Information Collected Automatically
When you visit our website, we may automatically collect certain non-personal information, including:
- Browser type and device information
- IP address
- Pages visited, time spent on site, and general browsing behavior
2. How We Use Your Information
We use the information we collect to run our business responsibly and to serve you better. Specifically, we use your data to:
- Process purchases and fulfill orders
- Send newsletters, updates, and promotions (only with your permission)
- Respond to customer inquiries and provide support
- Improve site performance and overall user experience
- Analyze traffic patterns and optimize our content
3. Payment Processing
All financial transactions are handled securely through trusted third-party payment processors, including Stripe, PayPal, and Spring (Teespring). We do not store, access, or retain your full payment information at any point. These platforms maintain their own rigorous security standards and privacy practices.
4. How We Protect Your Information
We take data security seriously. Our protective measures include:
- SSL encryption across our website
- Firewall and platform-level security tools provided by Venturz
- Restricted internal access — only authorized team members may handle sensitive data
While no system is 100% immune to risk, we are committed to maintaining strong safeguards and will notify affected users in the event of a data breach as required by applicable law.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example:
- Purchase records are kept for accounting and legal compliance purposes
- Email subscribers remain on our list until they unsubscribe
- You may request deletion of your data at any time (see Section 10)
6. Emails & Marketing
We may send you emails if you have:
- Subscribed to our newsletter
- Downloaded a freebie or digital product
- Completed a purchase
- Requested to be contacted
Every marketing email includes a clear unsubscribe link at the bottom. We respect your inbox — we do not spam, and we do not sell your email address to third parties.
7. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and better understand how visitors use our site. Cookies help us improve our content and deliver a more personalized experience.
You can disable cookies at any time through your browser settings. Please note that some site features may not function as intended without them. For full details, see our Cookie Policy.
8. Third-Party Services
Our website may contain links to or integrate with third-party platforms, including YouTube, Instagram, Spring/Teespring, and TidyCal. While we choose our partners carefully, we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party service you use.
9. Children's Privacy
Our services are intended for adults and are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us immediately at info@realwizeglobal.com so we can remove it promptly.
10. Your Rights
Depending on your location, you may have specific rights regarding your personal data. These may include:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to opt out of marketing communications at any time
To exercise any of these rights, please email us at privacy@realwizeglobal.com. We may need to verify your identity before processing your request, and we will respond within 30 days.
For California residents: In compliance with the California Consumer Privacy Act (CCPA), we do not sell your personal information. If this practice ever changes, we will update this policy and provide a clear "Do Not Sell or Share My Personal Information" option on our site.
For EU/EEA residents: We process your data in accordance with the General Data Protection Regulation (GDPR). If you have concerns about how your data is handled, you also have the right to lodge a complaint with your local data protection authority.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the effective date at the top of this page. Your continued use of our website after any changes are posted constitutes your acceptance of the updated policy.
We encourage you to review this page periodically to stay informed.
Contact Us
Have a privacy question or request? We are here to help.